SHIPPING
Delivery and shipping are carried out by lumara in cooperation with DHL. Each package is provided with Track & Trace and is
completely free for you as a customer.
Your package will be processed within 6 hours and shipped within 12 hours. The package will be shipped directly from the provider, which is cheaper for you as a customer. This may mean that it takes a little longer for you to receive your package.
On average, each package is delivered within 6 to 14 working days.
RETURN
You are not completely satisfied with the product you received? Of course you can. You can return your order at any time within 14 days! Simply send an email to: info@lumara.uk
Is your product broken? Then a return is often not necessary, we will simply send you a new one!
Additional costs may apply depending on the country of departure